Getting 2400 error in outlook application

Anonymous
2023-04-11T09:25:43+00:00

Hi,

Something went wrong [2400] error in outlook application. Web outlook is working fine.

Tried outlook repair, reinstallation, new profile creation and cleared password from device credential manager still issue persist. Seems like Microsoft issue. Screenshot attached

Please share any troubleshooting steps for permanent fix

Thanks

Anand

Outlook | Windows | Classic Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

91 answers

Sort by: Newest
  1. Anonymous
    2023-08-15T13:17:18+00:00

    Try this solution by Frank..

    1. Open Word, click FileAccountSign outunder User information.
    2. Clear the Windows credentials: go to Control PanelCredential Manager> Remove the Windows Credentials(e.g. MicrosoftOffice15_Data:xxxor MicrosoftOffice16_Data:xxx).
    3. Navigate to and delete the following key and all of its subkeys from the Registry.

     HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Common\Identity

    WARNING*: Modifying Registry incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry can be solved. Modify Registry at your own risk.*

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2023-08-15T13:03:50+00:00

    Same 2400 error when running Outlook. Began yesterday after installing updates and rebooting, An office update shows in control panel / programs. Account is an @outlook.com, retail office 2016. Been trying everything I've found online short of uninstalling, nothing working.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2023-08-04T10:38:52+00:00

    i have found my own solution from the below link. It is solved my problem with code 2400 error s well.

    https://answers.microsoft.com/en-us/msoffice/forum/all/sign-in-type-the-email-of-the-account-you-would/63532fb6-4bc9-46d5-8a79-2a3505e6e202?page=2

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  4. Anonymous
    2023-07-31T07:59:28+00:00

    Hi,

    I am receiving the same error code while trying to open outlook.

    But the difference is, i am using outlook app on my laptop (not web) and if i click to my company mail inbox, outlook is working normal (still hotmail not works).

    If i try to connect with hotmail account on web outlook, i can connect. (i can receive hotmail mails from mobile app).

    I am using my personal laptop for business and IT stated that they can not support.

    Below are some screenshot's for my issue.

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2023-07-27T19:18:35+00:00

    I cannot access my Outlook e-mails, can someone help me?

    Thank You.

    Craig

    Was this answer helpful?

    0 comments No comments