After I downloaded the Mac Ventura OS, my Outlook is not searching email. Advice?

Anonymous
2022-11-08T05:36:03+00:00

I recently downloaded the new Mac Ventura OS. Now my Outlook won't search email folders for the two weeks since I downloaded the OS. I deleted all the Office 365 files then downloaded a new batch. Problem persists. Unfortunately, I can't find advice specific to the Ventura OS.

Outlook | MacOS | Legacy Outlook for Mac | For business

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  1. Anonymous
    2022-12-29T16:57:14+00:00

    Wow, I'm SO glad I found this solution! Ever since I downloaded Ventura a few months ago, my Outlook for Mac Search wouldn't work. Apple referred me to Microsoft, and Microsoft referred me to Apple (like losing your luggage between two airports...each one blames the other, and nothing gets resolved), but THIS fix WORKED!!! KUDOS!!!!

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  2. Anonymous
    2022-12-29T14:36:37+00:00

    Apple Menu>System Settings>Siri & Spotlight>Scroll all the way to the bottom and click Spotlight Privacy. This brings up a box and you're supposed to see if it's listed there.

    That method did not help me. I suggest trying the solution listed by suddetuned. It worked quickly and easily for me (mine was fixed immediately and I did not have to wait an hour as they recommend):

    Open Finder and go to Applications - Utilities - Terminal and type the following commands (Press Enter after typing each command).sudo mdutil -a -i offsudo mdutil -a -i onNote: When prompted for a password, please type the Mac user password. This would be invisible. Please type the same and hit enter.Once done, restart the mac computer and wait for about an hour and check for the behavior.Please try and let us know the Outcome. Thank you.

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  3. Anonymous
    2022-12-28T19:23:10+00:00

    System Preferences has been replaced in OS Ventura with System Settings, more like the iPhone set up. Spotlight does not show up this way. How to proceed in Ventura?

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  4. Anonymous
    2022-12-07T23:45:25+00:00

    This is the one! Super quick, super easy, and successful. I contacted support directly through Outlook app as well, and the rep I spoke to wanted me to re-index on a grand scale. So glad I found your post. Thank you!!

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  5. Anonymous
    2022-12-05T01:02:00+00:00

    Same issue. I contacted support directly from Outlook and got this answer. The solution worked for me!! (I have a Macbook Pro M2 Chip)

    Outlook Support:

    I will be glad to assist you. With regards to the search issue, let's run a couple of commands on Terminal to manually initiate indexing and check if that helps:

    Open Finder and go to Applications - Utilities - Terminal and type the following commands (Press Enter after typing each command).sudo mdutil -a -i offsudo mdutil -a -i onNote: When prompted for a password, please type the Mac user password. This would be invisible. Please type the same and hit enter.Once done, restart the mac computer and wait for about an hour and check for the behavior.Please try and let us know the Outcome. Thank you.

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    80+ people found this answer helpful.
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