After I downloaded the Mac Ventura OS, my Outlook is not searching email. Advice?

Anonymous
2022-11-08T05:36:03+00:00

I recently downloaded the new Mac Ventura OS. Now my Outlook won't search email folders for the two weeks since I downloaded the OS. I deleted all the Office 365 files then downloaded a new batch. Problem persists. Unfortunately, I can't find advice specific to the Ventura OS.

Outlook | MacOS | Legacy Outlook for Mac | For business

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  1. Anonymous
    2023-01-19T00:33:00+00:00

    Same issue. I contacted support directly from Outlook and got this answer. The solution worked for me!! (I have a Macbook Pro M2 Chip)

    Outlook Support:

    I will be glad to assist you. With regards to the search issue, let's run a couple of commands on Terminal to manually initiate indexing and check if that helps:

    Open Finder and go to Applications - Utilities - Terminal and type the following commands (Press Enter after typing each command).sudo mdutil -a -i offsudo mdutil -a -i onNote: When prompted for a password, please type the Mac user password. This would be invisible. Please type the same and hit enter.Once done, restart the mac computer and wait for about an hour and check for the behavior.Please try and let us know the Outcome. Thank you.

    Many thanks!

    Andrew

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  2. Anonymous
    2023-01-16T09:56:45+00:00

    Hi DeirdreCA,

    I ran the command and had the same error like you. Fortunately the Outlook search works for me now!

    Did you try to see if the Outlook search works?

    Btw, I am using Outlook for Mac 16.68 Classic mode, coz "New" Outlook does not like local folder still....

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  3. Anonymous
    2023-01-12T16:44:13+00:00

    Not working for me either, have you figured it out yet?

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  4. Anonymous
    2023-01-06T23:37:46+00:00

    I'll try this again when I have time to leave my computer alone for a while. But I did get those error messages, so that doesn't bode well. Thanks!

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  5. Anonymous
    2023-01-06T23:37:08+00:00

    Thanks for the reply. Yes, I did copy and paste -- twice.

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