After I downloaded the Mac Ventura OS, my Outlook is not searching email. Advice?

Anonymous
2022-11-08T05:36:03+00:00

I recently downloaded the new Mac Ventura OS. Now my Outlook won't search email folders for the two weeks since I downloaded the OS. I deleted all the Office 365 files then downloaded a new batch. Problem persists. Unfortunately, I can't find advice specific to the Ventura OS.

Outlook | MacOS | Legacy Outlook for Mac | For business

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  1. Anonymous
    2024-01-26T16:31:10+00:00

    When I run extended attribute list: ls -Leo@ I see the following

    drwxr-xr-x   4 steve  128 Dec 16 08:27 Backup of Main Profile

    drwxr-xr-x@ 23 steve  736 Jan 26 07:36 Main Profile

    com.apple.quarantine 22 

    The com.apple.quarantine 22 is on a separate line. Does the mean that my "Main Profile" is quarantined? The issue that I am having is that search in Outlook Mac is not returning all the correct search results. It only returns some items, not all of them. I have follow the instructions earlier in the thread where I have turned off spotlight and then turned it on again, added the folder to privacy and then removed it to force a reindex. Do you think that applying the command

    xattr -dr com.apple.quarantine 'Main Profile'. will solve my issue?

    Thanks

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  2. Anonymous
    2023-11-16T01:39:14+00:00

    Amazing ... Thanks so much. This fix worked perfectly and my Outlook Search function is restored.

    I also found it very easy to follow and implement. I wish all computer solutions were this simple.

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  3. Anonymous
    2023-09-16T01:18:29+00:00

    I am very reluctant of these solutions in fora as I always think they would damage my MacBook but this ome really worked.

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  4. Anonymous
    2023-09-15T09:35:53+00:00

    Try opening your profile folder in terminal: Outlook 15 Profiles

    Run extended attribute list: ls -leo@

    If you see: [Main Profile 3] com.apple.quarantine 22 the folder has been quarantined for some reason.

    Remove this attribute: xattr -dr com.apple.quarantine 'Main Profile 3'.

    Search immediately worked after this attribute was removed.

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  5. Anonymous
    2023-08-14T21:54:46+00:00

    This worked for me!!

    Thank you for your careful instructions (e.g., telling us that when typing the password into "terminal" it should be the Mac User PW and would be invisible!).

    I have been struggling with this all day! Several other suggestions did not work. Am so relieved to have the search function back. Many thanks again.

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