After I downloaded the Mac Ventura OS, my Outlook is not searching email. Advice?

Anonymous
2022-11-08T05:36:03+00:00

I recently downloaded the new Mac Ventura OS. Now my Outlook won't search email folders for the two weeks since I downloaded the OS. I deleted all the Office 365 files then downloaded a new batch. Problem persists. Unfortunately, I can't find advice specific to the Ventura OS.

Outlook | MacOS | Legacy Outlook for Mac | For business

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  1. Anonymous
    2023-07-11T15:41:07+00:00

    Amen to that Bob!

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  2. Anonymous
    2023-02-27T15:56:50+00:00

    For me, yes. It corrected my issue and I am able to search past and present emails, including new ones.

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  3. Anonymous
    2023-02-07T22:02:54+00:00

    This is the same as suddetuned's reply with a bit more detail. It worked for me quickly and easily bit it is exact.

    I also noticed that it may make a difference if you are using a hosted exchange (ie. Office 365) or Microsoft 365 as an individual consumer application. These are not identical and have different login and other functions. In my case, it is a hosted exchange that provides Office tools.

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  4. Anonymous
    2023-01-19T04:11:49+00:00

    Great Andrew! That’s the only solution that worked for me too!

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  5. Anonymous
    2023-01-19T00:33:00+00:00

    Same issue. I contacted support directly from Outlook and got this answer. The solution worked for me!! (I have a Macbook Pro M2 Chip)

    Outlook Support:

    I will be glad to assist you. With regards to the search issue, let's run a couple of commands on Terminal to manually initiate indexing and check if that helps:

    Open Finder and go to Applications - Utilities - Terminal and type the following commands (Press Enter after typing each command).sudo mdutil -a -i offsudo mdutil -a -i onNote: When prompted for a password, please type the Mac user password. This would be invisible. Please type the same and hit enter.Once done, restart the mac computer and wait for about an hour and check for the behavior.Please try and let us know the Outcome. Thank you.

    Many thanks!

    Andrew

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