After I downloaded the Mac Ventura OS, my Outlook is not searching email. Advice?

Anonymous
2022-11-08T05:36:03+00:00

I recently downloaded the new Mac Ventura OS. Now my Outlook won't search email folders for the two weeks since I downloaded the OS. I deleted all the Office 365 files then downloaded a new batch. Problem persists. Unfortunately, I can't find advice specific to the Ventura OS.

Outlook | MacOS | Legacy Outlook for Mac | For business

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  1. Anonymous
    2023-09-15T09:35:53+00:00

    Try opening your profile folder in terminal: Outlook 15 Profiles

    Run extended attribute list: ls -leo@

    If you see: [Main Profile 3] com.apple.quarantine 22 the folder has been quarantined for some reason.

    Remove this attribute: xattr -dr com.apple.quarantine 'Main Profile 3'.

    Search immediately worked after this attribute was removed.

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  2. Anonymous
    2023-08-14T21:54:46+00:00

    This worked for me!!

    Thank you for your careful instructions (e.g., telling us that when typing the password into "terminal" it should be the Mac User PW and would be invisible!).

    I have been struggling with this all day! Several other suggestions did not work. Am so relieved to have the search function back. Many thanks again.

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  3. Anonymous
    2023-07-26T17:03:41+00:00

    Just upgraded to a mac mini - and this worked for me (tried all other solutions first with no luck). Thanks!

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  4. Anonymous
    2023-07-11T15:37:46+00:00

    Sames issues here at Ventura 13.4.1. And some of these MS techs lending an opinion are not giving all of us a straight answer, POSSIBLY BECAUSE THEY'VE NOT SEE THAT VENTURA HAS CHANGED SPOTLIGHT AND THE Main Profile in the sub folder for Outlook under ~/Library

    Up above you are correct removing and re-adding the profile same thing, DOES NOT WORK...

    I could go on and call some of the other technet techs out, but not worth the trouble.

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  5. Anonymous
    2023-07-10T16:53:45+00:00

    Worked for me on a MachBook Air 15" M2 and Outlook old version ... Thanks!

    Have been searching for a solution since ages!

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