Contact list grayed out in Outlook for Mac

Anonymous

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![](https://learn-attachment.microsoft.com/api/attachments/2a85e2cf-2afe-4b89-b471-597d8576bfc8?platform=QnA I went to make a contact list for the first time and the option is grayed out. All of the online help I find shows the old [Outlook for Mac interface](https://support.microsoft.com/en-us/office/create-a-contact-list-or-distribution-list-in-outlook-for-mac-c5230b49-5e00-481b-a2ce-66f388f7bd34#bkmk_showmyomcfolder "https://support.microsoft.com/en-us/office/create-a-contact-list-or-distribution-list-in-outlook-for-mac-c5230b49-5e00-481b-a2ce-66f388f7bd34#bkmk_showmyomcfolder"). (This article says that you "just have to" enable "Hide on my computer folders" but I do not have that options in Preferences > General) How do I enable Contact List this? [![](https://learn-attachment.microsoft.com/api/attachments/8403a687-ab50-4320-97f4-1c20af0802b1?platform=QnA

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Anonymous

Hi Peter Nelson (peter.nelson),

Thanks for choosing Microsoft Community.

Based on your description, I know your requirement. In fact, new outlook for mac does not have contact lists now. So the icon is greyed out. You can get more detailed information from New outlook for mac.

Microsoft is updating their products based on customers' need, believe this feature will be available soon. Please be patient to wait for some time. If you want to use this feature now, you can change back to the old outlook as the document said at any time. Your understanding and patience are highly appreciated.

Thanks for your precious time. Have a nice day.

Best Regards,

Katherine

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214 additional answers

Anonymous

2024-06-19T08:11:15+00:00

Thanks a lot Mark, this totally works (I don't know why). And yes it's 2024 June now.

For this to work in Office 365's Outlook, one should choose the "Legacy Outlook" option under "Outlook", and uncheck "Hide on my computer folders" under "Outlook/Settings../General".
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Anonymous

2024-08-05T23:48:50+00:00

We have been waiting more than 2 years for this feature. Why the delay?
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Anonymous

2024-08-08T16:25:16+00:00

Well, it's been 29 months and this feature is still not available. Time to catch up on deliverables, Microsoft.
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Anonymous

2024-08-08T20:02:22+00:00

I've had contact lists for a few months now. I'm on Outlook for Mac 16.87.
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