Contact list grayed out in Outlook for Mac

Anonymous

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![](https://learn-attachment.microsoft.com/api/attachments/2a85e2cf-2afe-4b89-b471-597d8576bfc8?platform=QnA I went to make a contact list for the first time and the option is grayed out. All of the online help I find shows the old [Outlook for Mac interface](https://support.microsoft.com/en-us/office/create-a-contact-list-or-distribution-list-in-outlook-for-mac-c5230b49-5e00-481b-a2ce-66f388f7bd34#bkmk_showmyomcfolder "https://support.microsoft.com/en-us/office/create-a-contact-list-or-distribution-list-in-outlook-for-mac-c5230b49-5e00-481b-a2ce-66f388f7bd34#bkmk_showmyomcfolder"). (This article says that you "just have to" enable "Hide on my computer folders" but I do not have that options in Preferences > General) How do I enable Contact List this? [![](https://learn-attachment.microsoft.com/api/attachments/8403a687-ab50-4320-97f4-1c20af0802b1?platform=QnA

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Anonymous

Hi Peter Nelson (peter.nelson),

Thanks for choosing Microsoft Community.

Based on your description, I know your requirement. In fact, new outlook for mac does not have contact lists now. So the icon is greyed out. You can get more detailed information from New outlook for mac.

Microsoft is updating their products based on customers' need, believe this feature will be available soon. Please be patient to wait for some time. If you want to use this feature now, you can change back to the old outlook as the document said at any time. Your understanding and patience are highly appreciated.

Thanks for your precious time. Have a nice day.

Best Regards,

Katherine

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214 additional answers

Anonymous

2023-10-29T14:45:50+00:00

Very annoying that such a vital feature as "New Contact List" is not (yet) available in new outlook?

Strange to launch new outlook without this feature.

When will this be added?
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Anonymous

2023-10-30T07:28:00+00:00

"Microsoft is updating their products based on customers' need, believe this feature will be available soon." by MS Moderator ... does anyone believe they care! lies, more lies and damn lies from MS
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Anonymous

2023-11-02T12:21:15+00:00

Experiencing the same issue, why do you need an outlook when you cannot sort out your contacts and send group emails? Even gmail has this feature. Can't believe Microsoft finds it useless...
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Anonymous

2023-11-02T13:05:47+00:00

Has MS ever really made a meaningful reply to this issue .... I can't find one.

Do MS really care .... I doubt it.

Are MS doing anything about it .... probably not.

What designer/team leader/manager considers that an email system doesn't need groups/distribution lists ... utter ****.
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