Contact list grayed out in Outlook for Mac

Anonymous

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![](https://learn-attachment.microsoft.com/api/attachments/2a85e2cf-2afe-4b89-b471-597d8576bfc8?platform=QnA I went to make a contact list for the first time and the option is grayed out. All of the online help I find shows the old [Outlook for Mac interface](https://support.microsoft.com/en-us/office/create-a-contact-list-or-distribution-list-in-outlook-for-mac-c5230b49-5e00-481b-a2ce-66f388f7bd34#bkmk_showmyomcfolder "https://support.microsoft.com/en-us/office/create-a-contact-list-or-distribution-list-in-outlook-for-mac-c5230b49-5e00-481b-a2ce-66f388f7bd34#bkmk_showmyomcfolder"). (This article says that you "just have to" enable "Hide on my computer folders" but I do not have that options in Preferences > General) How do I enable Contact List this? [![](https://learn-attachment.microsoft.com/api/attachments/8403a687-ab50-4320-97f4-1c20af0802b1?platform=QnA

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Anonymous

Hi Peter Nelson (peter.nelson),

Thanks for choosing Microsoft Community.

Based on your description, I know your requirement. In fact, new outlook for mac does not have contact lists now. So the icon is greyed out. You can get more detailed information from New outlook for mac.

Microsoft is updating their products based on customers' need, believe this feature will be available soon. Please be patient to wait for some time. If you want to use this feature now, you can change back to the old outlook as the document said at any time. Your understanding and patience are highly appreciated.

Thanks for your precious time. Have a nice day.

Best Regards,

Katherine

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214 additional answers

Anonymous

2023-08-18T20:21:46+00:00

Katherine Yu MSFT responded on 3/24/22 saying that Contact Lists would be coming soon. It is now 8/18/23 and the feature is still missing. It doesn't seem reasonable that a known problem hasn't been solved in 17 months!

When can we expect Contact Lists in New Outlook for Mac?
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Anonymous

2023-08-29T07:45:15+00:00

"Contact lists" are still not available, but "later this year" already past. Was there any change of plans? Do we know when "Contact lists" will be available?

Best,

Hector
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Anonymous

2023-08-31T05:45:41+00:00
On 31 August 2023, we can only use the Contact List in Outlook for Mac by reverting to the legacy version.
1. Outlook-->Uncheck New Outlook
2. Outlook-->Settings--General-->Unhide Hide On my Computer folders
3. File-->New-->Contact List
You can now create your contact lists, and then hide the "On My Computer" folders if you wish. Note that the moment you go back to New Outlook, you will not have access to the contact lists you have created.

Why did Microsoft kill a feature that already works? This is not what innovation and customer-centricity are all about.
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Anonymous

2023-08-31T10:35:55+00:00

I’m not able to revert to the legacy version
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