Contact list grayed out in Outlook for Mac

Anonymous

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![](https://learn-attachment.microsoft.com/api/attachments/2a85e2cf-2afe-4b89-b471-597d8576bfc8?platform=QnA I went to make a contact list for the first time and the option is grayed out. All of the online help I find shows the old [Outlook for Mac interface](https://support.microsoft.com/en-us/office/create-a-contact-list-or-distribution-list-in-outlook-for-mac-c5230b49-5e00-481b-a2ce-66f388f7bd34#bkmk_showmyomcfolder "https://support.microsoft.com/en-us/office/create-a-contact-list-or-distribution-list-in-outlook-for-mac-c5230b49-5e00-481b-a2ce-66f388f7bd34#bkmk_showmyomcfolder"). (This article says that you "just have to" enable "Hide on my computer folders" but I do not have that options in Preferences > General) How do I enable Contact List this? [![](https://learn-attachment.microsoft.com/api/attachments/8403a687-ab50-4320-97f4-1c20af0802b1?platform=QnA

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Anonymous

Hi Peter Nelson (peter.nelson),

Thanks for choosing Microsoft Community.

Based on your description, I know your requirement. In fact, new outlook for mac does not have contact lists now. So the icon is greyed out. You can get more detailed information from New outlook for mac.

Microsoft is updating their products based on customers' need, believe this feature will be available soon. Please be patient to wait for some time. If you want to use this feature now, you can change back to the old outlook as the document said at any time. Your understanding and patience are highly appreciated.

Thanks for your precious time. Have a nice day.

Best Regards,

Katherine

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214 additional answers

Anonymous

2023-03-08T18:29:58+00:00

Contact Lists is a fundamental necessity. Please make it available on the new Outlook ASAP.

Thank you
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Anonymous

2023-03-13T15:03:31+00:00

Hello Katherine. We are close to the anniversary of your original reply. What does "some time" actually mean?
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Anonymous

2023-03-19T13:47:31+00:00

I see once again that MS is determined to switch me over to the "new" outlook, although I don't want to. At every update it appears that it will automatically load the POC version. I have the following at the top of my current Outlook "The New Outlook for Mac is here. The new version will launch the next time Outlook restarts" I find this entire process annoying. Plus this crippled version is a half baked version from Windows. I am going to really get serious about finding an alternative as one of these days they may disable the reversion option and I will be screwed.
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Anonymous

2023-03-24T22:49:34+00:00

Here it is exactly one year later from the MS response above, and still no contact lists for "new" outlook. So any update on when this will be added? it's really too bad, because new Outlook for Mac is indeed so much better than the old Outlook for Mac…
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