Contact list grayed out in Outlook for Mac

Anonymous

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![](https://learn-attachment.microsoft.com/api/attachments/2a85e2cf-2afe-4b89-b471-597d8576bfc8?platform=QnA I went to make a contact list for the first time and the option is grayed out. All of the online help I find shows the old [Outlook for Mac interface](https://support.microsoft.com/en-us/office/create-a-contact-list-or-distribution-list-in-outlook-for-mac-c5230b49-5e00-481b-a2ce-66f388f7bd34#bkmk_showmyomcfolder "https://support.microsoft.com/en-us/office/create-a-contact-list-or-distribution-list-in-outlook-for-mac-c5230b49-5e00-481b-a2ce-66f388f7bd34#bkmk_showmyomcfolder"). (This article says that you "just have to" enable "Hide on my computer folders" but I do not have that options in Preferences > General) How do I enable Contact List this? [![](https://learn-attachment.microsoft.com/api/attachments/8403a687-ab50-4320-97f4-1c20af0802b1?platform=QnA

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Anonymous

Hi Peter Nelson (peter.nelson),

Thanks for choosing Microsoft Community.

Based on your description, I know your requirement. In fact, new outlook for mac does not have contact lists now. So the icon is greyed out. You can get more detailed information from New outlook for mac.

Microsoft is updating their products based on customers' need, believe this feature will be available soon. Please be patient to wait for some time. If you want to use this feature now, you can change back to the old outlook as the document said at any time. Your understanding and patience are highly appreciated.

Thanks for your precious time. Have a nice day.

Best Regards,

Katherine

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214 additional answers

Anonymous

2022-11-22T14:20:25+00:00

That you for your explanation, it was indeed very helpful. However, this was written in early 2022, we are now in November and the New Outlook not been updated for Mac users. Will the update ever happen? Will Mac users ever be able to enjoy the benefits of using the "New Outlook"?
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Anonymous

2022-11-20T15:32:08+00:00

Libre Office, Thunderbird, etc. have features that are missing from the full cost version of Outlook.

I think it's safe to say that Office for Mac is 100% not a commercial product and with key features like this missing, we will no longer be recommending this to our customers.
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Anonymous

2022-11-20T13:50:10+00:00

Yes please! This seems like a basic function. How can they remove this in an upgrade?!
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Anonymous

2022-11-10T15:10:56+00:00

Hello! Any update on this? No contact list is quite a pain point for me. Seems like lots of people have been asking about this with no update. =

Any word?

thanks
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