Contact list grayed out in Outlook for Mac

Anonymous

Version:

![](https://learn-attachment.microsoft.com/api/attachments/2a85e2cf-2afe-4b89-b471-597d8576bfc8?platform=QnA I went to make a contact list for the first time and the option is grayed out. All of the online help I find shows the old [Outlook for Mac interface](https://support.microsoft.com/en-us/office/create-a-contact-list-or-distribution-list-in-outlook-for-mac-c5230b49-5e00-481b-a2ce-66f388f7bd34#bkmk_showmyomcfolder "https://support.microsoft.com/en-us/office/create-a-contact-list-or-distribution-list-in-outlook-for-mac-c5230b49-5e00-481b-a2ce-66f388f7bd34#bkmk_showmyomcfolder"). (This article says that you "just have to" enable "Hide on my computer folders" but I do not have that options in Preferences > General) How do I enable Contact List this? [![](https://learn-attachment.microsoft.com/api/attachments/8403a687-ab50-4320-97f4-1c20af0802b1?platform=QnA

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

Answer accepted by question author

Anonymous

Hi Peter Nelson (peter.nelson),

Thanks for choosing Microsoft Community.

Based on your description, I know your requirement. In fact, new outlook for mac does not have contact lists now. So the icon is greyed out. You can get more detailed information from New outlook for mac.

Microsoft is updating their products based on customers' need, believe this feature will be available soon. Please be patient to wait for some time. If you want to use this feature now, you can change back to the old outlook as the document said at any time. Your understanding and patience are highly appreciated.

Thanks for your precious time. Have a nice day.

Best Regards,

Katherine

0 comments

214 additional answers

Anonymous

2023-03-13T15:03:31+00:00

Hello Katherine. We are close to the anniversary of your original reply. What does "some time" actually mean?
Was this answer helpful?

0 comments No comments
Anonymous

2023-03-08T18:29:58+00:00

Contact Lists is a fundamental necessity. Please make it available on the new Outlook ASAP.

Thank you
Was this answer helpful?

0 comments No comments
Anonymous

2023-03-03T23:46:27+00:00

It's difficult to comprehend how a "new" outlook version has less features than the old version. I need inbox counts and contact lists as a DAILY part of workflow.
Was this answer helpful?

0 comments No comments
Anonymous

2023-03-03T17:44:01+00:00

I see this is still not available. It's been nearly a year since this was asked and yet it hasn't been made functional. Why is something this simple so hard to get into the product?
Was this answer helpful?

0 comments No comments