Contact list grayed out in Outlook for Mac

Anonymous

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![](https://learn-attachment.microsoft.com/api/attachments/2a85e2cf-2afe-4b89-b471-597d8576bfc8?platform=QnA I went to make a contact list for the first time and the option is grayed out. All of the online help I find shows the old [Outlook for Mac interface](https://support.microsoft.com/en-us/office/create-a-contact-list-or-distribution-list-in-outlook-for-mac-c5230b49-5e00-481b-a2ce-66f388f7bd34#bkmk_showmyomcfolder "https://support.microsoft.com/en-us/office/create-a-contact-list-or-distribution-list-in-outlook-for-mac-c5230b49-5e00-481b-a2ce-66f388f7bd34#bkmk_showmyomcfolder"). (This article says that you "just have to" enable "Hide on my computer folders" but I do not have that options in Preferences > General) How do I enable Contact List this? [![](https://learn-attachment.microsoft.com/api/attachments/8403a687-ab50-4320-97f4-1c20af0802b1?platform=QnA

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Anonymous

Hi Peter Nelson (peter.nelson),

Thanks for choosing Microsoft Community.

Based on your description, I know your requirement. In fact, new outlook for mac does not have contact lists now. So the icon is greyed out. You can get more detailed information from New outlook for mac.

Microsoft is updating their products based on customers' need, believe this feature will be available soon. Please be patient to wait for some time. If you want to use this feature now, you can change back to the old outlook as the document said at any time. Your understanding and patience are highly appreciated.

Thanks for your precious time. Have a nice day.

Best Regards,

Katherine

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214 additional answers

Anonymous

2023-08-02T22:41:19+00:00

Hi Katherine,

It's been over a year, but my Contact List is still greyed out. What's the solution?
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Anonymous

2023-08-01T14:52:41+00:00

Contact lists are still unavailable and using the older version to work around this issue is no longer available. When will this functionality be added back into the product? It has been 2 years since the coming soon message for this feature.
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Anonymous

2023-07-28T23:29:46+00:00

At this point, I think we should assume there will never be a contacts list for Outlook for Mac. Gonna suggest to Apple that they might provide a bridge to the Mac (and iOS) contacts list.
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Anonymous

2023-07-28T23:27:25+00:00

Actually, I think it's to eventually force everyone onto Windows. Don't know if it's still true, but quite a few years ago there were considerably fewer animation effects available in Powerpoint for the Mac compared to the Windows version. BTW I have a 365 subscription -- and we are pretty much an Apple shop. Got vmWare Fusion and Win11 on an older Macbook for when I have to use them.
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