Contact list grayed out in Outlook for Mac

Anonymous

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![](https://learn-attachment.microsoft.com/api/attachments/2a85e2cf-2afe-4b89-b471-597d8576bfc8?platform=QnA I went to make a contact list for the first time and the option is grayed out. All of the online help I find shows the old [Outlook for Mac interface](https://support.microsoft.com/en-us/office/create-a-contact-list-or-distribution-list-in-outlook-for-mac-c5230b49-5e00-481b-a2ce-66f388f7bd34#bkmk_showmyomcfolder "https://support.microsoft.com/en-us/office/create-a-contact-list-or-distribution-list-in-outlook-for-mac-c5230b49-5e00-481b-a2ce-66f388f7bd34#bkmk_showmyomcfolder"). (This article says that you "just have to" enable "Hide on my computer folders" but I do not have that options in Preferences > General) How do I enable Contact List this? [![](https://learn-attachment.microsoft.com/api/attachments/8403a687-ab50-4320-97f4-1c20af0802b1?platform=QnA

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Anonymous

Hi Peter Nelson (peter.nelson),

Thanks for choosing Microsoft Community.

Based on your description, I know your requirement. In fact, new outlook for mac does not have contact lists now. So the icon is greyed out. You can get more detailed information from New outlook for mac.

Microsoft is updating their products based on customers' need, believe this feature will be available soon. Please be patient to wait for some time. If you want to use this feature now, you can change back to the old outlook as the document said at any time. Your understanding and patience are highly appreciated.

Thanks for your precious time. Have a nice day.

Best Regards,

Katherine

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214 additional answers

Anonymous

2023-09-08T09:28:20+00:00

This made me laugh :)
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Anonymous

2023-09-08T09:20:28+00:00

I've started using the Email Templates option and just having a bunch of template files I load up when I need to do mailings to a lot of the same people at once.

It's not ideal, but it's the only workaround that I could find that speeds up my workflow a little bit.

Yes, it is shameful Microsoft hasn't restored contact lists and doesn't appear interested in doing so.
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Anonymous

2023-09-07T21:49:02+00:00

this is going nowhere - and now I can't get the "unsubscribe" button to work on this question.
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Anonymous

2023-09-07T21:09:38+00:00

It is, and will continue to be until either, we switch to Microsoft Windows, or they bring out a new version of Microsoft Outlook for Apple Macintosh users…. Then and only then will they add the feature to the version we are currently using.
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