Contact list grayed out in Outlook for Mac

Anonymous

Version:

![](https://learn-attachment.microsoft.com/api/attachments/2a85e2cf-2afe-4b89-b471-597d8576bfc8?platform=QnA I went to make a contact list for the first time and the option is grayed out. All of the online help I find shows the old [Outlook for Mac interface](https://support.microsoft.com/en-us/office/create-a-contact-list-or-distribution-list-in-outlook-for-mac-c5230b49-5e00-481b-a2ce-66f388f7bd34#bkmk_showmyomcfolder "https://support.microsoft.com/en-us/office/create-a-contact-list-or-distribution-list-in-outlook-for-mac-c5230b49-5e00-481b-a2ce-66f388f7bd34#bkmk_showmyomcfolder"). (This article says that you "just have to" enable "Hide on my computer folders" but I do not have that options in Preferences > General) How do I enable Contact List this? [![](https://learn-attachment.microsoft.com/api/attachments/8403a687-ab50-4320-97f4-1c20af0802b1?platform=QnA

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

Answer accepted by question author

Anonymous

Hi Peter Nelson (peter.nelson),

Thanks for choosing Microsoft Community.

Based on your description, I know your requirement. In fact, new outlook for mac does not have contact lists now. So the icon is greyed out. You can get more detailed information from New outlook for mac.

Microsoft is updating their products based on customers' need, believe this feature will be available soon. Please be patient to wait for some time. If you want to use this feature now, you can change back to the old outlook as the document said at any time. Your understanding and patience are highly appreciated.

Thanks for your precious time. Have a nice day.

Best Regards,

Katherine

0 comments

214 additional answers

Anonymous

2024-09-16T00:21:09+00:00

Looks like my outlook updated last night and I finally have the ability to make a contact list. As a customer it really sucks to have to complain and whine in online forums, but it also sucks when two huge companies make it hard for people to just do their jobs.

Finally, outlook contact list for Macs.
Was this answer helpful?

0 comments No comments
Anonymous

2024-09-04T10:57:50+00:00

Thanks for the advice John. I think you're right. Sucks though. A company as huge as Microsoft it's poor form that 2 years later they haven't found a solve for Mac OS. Have a great day.
Was this answer helpful?

0 comments No comments
Anonymous

2024-09-04T10:33:19+00:00

I've been using the new version for 2 years now, and I don't think Microsoft is going to fix this issue. My suggestion is to find a workaround. Since I don't need multiple groups, I created an "Email Template" on my desktop and added the individuals into the template. Now, when I want to send them an email, I just open that specific email template that is prepopulated with the email addresses.
Was this answer helpful?

0 comments No comments
Anonymous

2024-09-04T10:12:42+00:00

Morning,

I was looking at this thread from 2022. The New Contact List is still greyed out for Mac, when will this be available?

Thanks.
Was this answer helpful?

0 comments No comments