Contact list grayed out in Outlook for Mac

Anonymous

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![](https://learn-attachment.microsoft.com/api/attachments/2a85e2cf-2afe-4b89-b471-597d8576bfc8?platform=QnA I went to make a contact list for the first time and the option is grayed out. All of the online help I find shows the old [Outlook for Mac interface](https://support.microsoft.com/en-us/office/create-a-contact-list-or-distribution-list-in-outlook-for-mac-c5230b49-5e00-481b-a2ce-66f388f7bd34#bkmk_showmyomcfolder "https://support.microsoft.com/en-us/office/create-a-contact-list-or-distribution-list-in-outlook-for-mac-c5230b49-5e00-481b-a2ce-66f388f7bd34#bkmk_showmyomcfolder"). (This article says that you "just have to" enable "Hide on my computer folders" but I do not have that options in Preferences > General) How do I enable Contact List this? [![](https://learn-attachment.microsoft.com/api/attachments/8403a687-ab50-4320-97f4-1c20af0802b1?platform=QnA

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Anonymous

Hi Peter Nelson (peter.nelson),

Thanks for choosing Microsoft Community.

Based on your description, I know your requirement. In fact, new outlook for mac does not have contact lists now. So the icon is greyed out. You can get more detailed information from New outlook for mac.

Microsoft is updating their products based on customers' need, believe this feature will be available soon. Please be patient to wait for some time. If you want to use this feature now, you can change back to the old outlook as the document said at any time. Your understanding and patience are highly appreciated.

Thanks for your precious time. Have a nice day.

Best Regards,

Katherine

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214 additional answers

Anonymous

2022-09-23T17:17:33+00:00

I found the resolution to this issue: https://kb.salisbury.edu/display/TSC/How+to+Enable+Contact+Lists+using+Office365+Outlook+on+a+Mac

Go to Outlook preferences, select General Tab, Uncheck "Hide on my computer folders"

Close dialog box

Click People Icon located on lower left pane of Outlook

The New Contact List option is no longer greyed out and is available for use.
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Anonymous

2022-09-20T14:33:31+00:00

How can Outlook not include such a basic thing?
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Anonymous

2022-09-17T12:09:24+00:00

This worked for me. Thank you.
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Anonymous

2022-09-16T15:23:00+00:00

Under the outlook Help menu is an option to revert to Legacy Outlook for those of you who have a new computer and were forced to install the new outlook and don't have the magic switch across the top ribbon bar.
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