Contact list grayed out in Outlook for Mac

Anonymous

Version:

![](https://learn-attachment.microsoft.com/api/attachments/2a85e2cf-2afe-4b89-b471-597d8576bfc8?platform=QnA I went to make a contact list for the first time and the option is grayed out. All of the online help I find shows the old [Outlook for Mac interface](https://support.microsoft.com/en-us/office/create-a-contact-list-or-distribution-list-in-outlook-for-mac-c5230b49-5e00-481b-a2ce-66f388f7bd34#bkmk_showmyomcfolder "https://support.microsoft.com/en-us/office/create-a-contact-list-or-distribution-list-in-outlook-for-mac-c5230b49-5e00-481b-a2ce-66f388f7bd34#bkmk_showmyomcfolder"). (This article says that you "just have to" enable "Hide on my computer folders" but I do not have that options in Preferences > General) How do I enable Contact List this? [![](https://learn-attachment.microsoft.com/api/attachments/8403a687-ab50-4320-97f4-1c20af0802b1?platform=QnA

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

Answer accepted by question author

Anonymous

Hi Peter Nelson (peter.nelson),

Thanks for choosing Microsoft Community.

Based on your description, I know your requirement. In fact, new outlook for mac does not have contact lists now. So the icon is greyed out. You can get more detailed information from New outlook for mac.

Microsoft is updating their products based on customers' need, believe this feature will be available soon. Please be patient to wait for some time. If you want to use this feature now, you can change back to the old outlook as the document said at any time. Your understanding and patience are highly appreciated.

Thanks for your precious time. Have a nice day.

Best Regards,

Katherine

0 comments

214 additional answers

Anonymous

2024-03-19T02:14:02+00:00

I have 16.83, but the contact list option is still grayed out.
Was this answer helpful?

0 comments No comments
Anonymous

2024-03-18T15:54:07+00:00

Thank you so much! I spent two hours TRYING to create a simple email distribution list before reading your instructions. You're awesome!!
Was this answer helpful?

0 comments No comments
Anonymous

2024-03-11T17:45:57+00:00

@Jack Scott1

Are you using Outlook 16.84? It is in the Beta Channel. Contact Lists work in that version.

https://insider.microsoft365.com/en-us/join/windows
Was this answer helpful?

0 comments No comments
Anonymous

2024-03-11T16:21:59+00:00

This is for Outlook for my wife's MAC - running the latest version of Office 365 / Outlook. Are there plans to allow for Contact Lists in Outlook (again - I used to be long-time user myself and found the lists very helpful). When will this return as a feature for the Outlook Mac (365) edition?
Was this answer helpful?

0 comments No comments