Contact list grayed out in Outlook for Mac

Anonymous

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![](https://learn-attachment.microsoft.com/api/attachments/2a85e2cf-2afe-4b89-b471-597d8576bfc8?platform=QnA I went to make a contact list for the first time and the option is grayed out. All of the online help I find shows the old [Outlook for Mac interface](https://support.microsoft.com/en-us/office/create-a-contact-list-or-distribution-list-in-outlook-for-mac-c5230b49-5e00-481b-a2ce-66f388f7bd34#bkmk_showmyomcfolder "https://support.microsoft.com/en-us/office/create-a-contact-list-or-distribution-list-in-outlook-for-mac-c5230b49-5e00-481b-a2ce-66f388f7bd34#bkmk_showmyomcfolder"). (This article says that you "just have to" enable "Hide on my computer folders" but I do not have that options in Preferences > General) How do I enable Contact List this? [![](https://learn-attachment.microsoft.com/api/attachments/8403a687-ab50-4320-97f4-1c20af0802b1?platform=QnA

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Anonymous

Hi Peter Nelson (peter.nelson),

Thanks for choosing Microsoft Community.

Based on your description, I know your requirement. In fact, new outlook for mac does not have contact lists now. So the icon is greyed out. You can get more detailed information from New outlook for mac.

Microsoft is updating their products based on customers' need, believe this feature will be available soon. Please be patient to wait for some time. If you want to use this feature now, you can change back to the old outlook as the document said at any time. Your understanding and patience are highly appreciated.

Thanks for your precious time. Have a nice day.

Best Regards,

Katherine

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214 additional answers

Anonymous

2022-08-27T23:47:53+00:00

Thanks, Mark. This worked for me.

Only Microsoft would deliberately remove the most basic of features from the latest Mac version of its product so as to drive users away from Apple. This is Microsoft's idea of strategic thinking.
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Anonymous

2022-08-09T19:02:58+00:00

Thanks, Mark!

This worked - I appreciate your help.

Kara
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Anonymous

2022-08-08T18:47:04+00:00

Hello Peter,

Correct, I'm now using the "old" interface. By happy circumstance, I actually prefer the old interface so this works for me.

Thanks

M.
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Anonymous

2022-08-08T18:39:12+00:00

Thanks for sharing Mark.

If I understand your steps correct, you are now left in using the "old" Outlook interface, correct? That's what i ended up having to do to be able to have Contact Lists to use.

I'm still hoping for being able to use Contact Lists with the new Outlook user interface.

Thanks!
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