Can't scroll contacts

Anonymous
2022-10-14T11:01:07+00:00
  • I can't scroll contacts in https://outlook.live.com/people/0/ in Firefox, Chrome, Edge and Opera.
  • I get a visible list of about 12-14 A's but no more contacts than that, and no scroll bar.
  • Can't scroll with mouse pad or mouse.
  • I can click the 'A' to get the alphabet, but when I select another letter, I get the first contact's details for that letter, and the 'All contacts' list disappears. Clicking 'All contacts' does not bring back the list. The only way back to the original, partial list, is to select something other than 'All contacts' on the left pane, then try 'All contacts' again. This brings back the partial list of A's.

Update

2022-10-20 (Thu), 8:00 AM:

Refreshed page and there is now a scrollbar.

Firefox and Chrome confirmed.

Outlook | Web | Outlook.com | Contacts

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2022-10-24T01:03:18+00:00

    After bouncing between working correctly and not working correctly for about a day, it has now been consistently working correctly for nearly two days.

    From here, Sydney Australia, it looks like they've fixed it.

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  2. Anonymous
    2022-10-24T02:54:54+00:00

    Similar situation for me. Seems to be working correctly for the last 3 days.

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  3. Anonymous
    2022-10-24T08:29:05+00:00

    Many thanks to all of you who have replied with suggestions and how you've been dealing with this issue.

    Good to have support from so many helpful people. Well done all!

    Paul

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  4. Anonymous
    2022-10-24T16:19:01+00:00

    Yes, it's been working for me for the last 2 days, also. I have had this problem more than once over the last few years. This time it seems to have been much more widespread. I (and many others) have also had a variety of problems with live email and other email (in Windows 10 Mail app.) The point is I don't feel that any of MS email related services are reliable any more. This is unacceptable as we are now so reliant on these services.

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  5. Anonymous
    2022-10-24T16:40:53+00:00

    Had my first chance to check this morning. Edge is working for me. thank you.

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