Can't scroll contacts

Anonymous
2022-10-14T11:01:07+00:00
  • I can't scroll contacts in https://outlook.live.com/people/0/ in Firefox, Chrome, Edge and Opera.
  • I get a visible list of about 12-14 A's but no more contacts than that, and no scroll bar.
  • Can't scroll with mouse pad or mouse.
  • I can click the 'A' to get the alphabet, but when I select another letter, I get the first contact's details for that letter, and the 'All contacts' list disappears. Clicking 'All contacts' does not bring back the list. The only way back to the original, partial list, is to select something other than 'All contacts' on the left pane, then try 'All contacts' again. This brings back the partial list of A's.

Update

2022-10-20 (Thu), 8:00 AM:

Refreshed page and there is now a scrollbar.

Firefox and Chrome confirmed.

Outlook | Web | Outlook.com | Contacts

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2022-10-20T12:26:46+00:00

    From my experience don't think this is Windows OS related as I am using an old Windows 7 PC (which of course is not now receiving any Updates) with Chrome Bowser and the same Issues are also present on an Android tablet using either the Mobile Version of Chrome and the OEM Samsung Mobile Browser.

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  2. Anonymous
    2022-10-20T13:39:05+00:00

    Agreed. This is a web application that works in a browser. The OS almost definitely does not play a role. Browsers could be an issue, but this is likely just a screw up of accidentally hiding or moving something they shouldn't have.

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  3. Anonymous
    2022-10-20T17:07:39+00:00

    I think your update says a refresh of page on solve the problem for foxfire and chrome. I am still having the problem with Edge.

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  4. Anonymous
    2022-10-20T19:16:46+00:00

    20:10 BST 19:10 GMT/ UTC ... here in the UK ...

    ... and fingers crossed but ... 'Hallelujah' ... It looks like the Contacts Scroll Bar is back and working through OWA via Chrome.

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  5. Anonymous
    2022-10-20T22:04:05+00:00

    Not feeling the love here. Sydney Australia.

    Chrome, did have scroll back for a minute, but then drops off again. Refresh page does not help. Exactly the same on Edge. It is intermittent but still unusable.

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