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My Outlook (O365) and many others is constantly freezing. We are in online mode due to accessing shared mailboxes.
This issue started occurring after Microsoft released a big update on 10 November 2022. The message appears below everytime Outlook freezes. We can't be in cached mode as it causes issue with shared mailboxes. How do I fix this issue? thanks Lia
Using Classic Outlook on Windows for personal email, calendar, and contact management
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
We are no longer having these issues. There have been a few large O365 updates along with Windows updates recently which I think have fixed this issue. I think this issue has now been resolved.
Thank you. We are not using 0365 (Microsoft Office 2019 Plus) so hopefully we get a fix soon.
I had the same "Outlook is trying to retrieve data..." problem for a while even if my Office 365 Version was up to date (Version 2303). I had to update my Citrix Version from v21 to v23. This resolved the issue.