New Outlook for Mac does not show emails older than 30 days

Anonymous
2022-02-25T06:24:04+00:00

Hello,

I needed to find an email that I keen the date that was send to me. So I start scrolling down to my Inbox. To my surprise, I could not scroll further than 30 days.

What's up with that? Only 30 days of ?

Is there a way for the New Outlook to increase that limit of showing only 30 days of emails?

Unfortunately searching in Outlook (either new or old look), seems to be getting worse and worse. Several people in my company have complained that search does not return all emails that should appear and it happened to me several times. So it is not that I can rely on search anymore.

If such simple things cannot be available, I could not imagine if Outlook for Mac will ever get feature parity with the Windows version.

Outlook | MacOS | Legacy Outlook for Mac | For home

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  1. Anonymous
    2022-07-21T21:04:24+00:00

    Why do only 29 people have the same question? Shouldn't it be 29,000?

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    6 people found this answer helpful.
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  2. Anonymous
    2022-08-05T19:17:25+00:00

    I cant believe this is really happening.

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    3 people found this answer helpful.
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  3. Anonymous
    2022-08-22T11:24:54+00:00

    Same problem - Just bought a new Mac and decided to go for a full new install of everything. This version of Office 365 looks like it was designed for the simple minded and they forgot to add features we need.

    Displaying emails is pretty basic for a email client. If this isn't fixed I may need to use a different client which would be a PITA.

    While I am moaning - STILL no email count on the Mac version.

    HOW CAN MICROSOFT BE THIS RUBBISH?

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    9 people found this answer helpful.
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  4. Anonymous
    2022-09-02T20:51:22+00:00

    Hi Same problem here.... the latest version of outlook for Mac is only showing the last 30 days emails....

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    2 people found this answer helpful.
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  5. Anonymous
    2022-09-08T10:04:21+00:00

    I must be lucky - sort of!

    I have several folders displaying all of its emails and some are over 3 years old.

    I have one folder containing emails upto 1 year old but an additional email 2 years old isn't displayed.

    I have one folder which I know contains 38 emails but only 22 emails are displayed and they are over 2 years old.

    Every so often the Inbox displays emails with no preview, just the header, and the body will not download unless it is moved to another folder or deleted!

    Edit 10/9/22: This 'NEW' version for Macs is now three years old and still doesn't function properly. Microsoft don't seem to care so I am reverting to the Legacy version for now and when that ceases I shall move to a different email client provider and cancel my subscription.

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    1 person found this answer helpful.
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