New Outlook for Mac does not show emails older than 30 days

Anonymous
2022-02-25T06:24:04+00:00

Hello,

I needed to find an email that I keen the date that was send to me. So I start scrolling down to my Inbox. To my surprise, I could not scroll further than 30 days.

What's up with that? Only 30 days of ?

Is there a way for the New Outlook to increase that limit of showing only 30 days of emails?

Unfortunately searching in Outlook (either new or old look), seems to be getting worse and worse. Several people in my company have complained that search does not return all emails that should appear and it happened to me several times. So it is not that I can rely on search anymore.

If such simple things cannot be available, I could not imagine if Outlook for Mac will ever get feature parity with the Windows version.

Outlook | MacOS | Legacy Outlook for Mac | For home

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  1. Anonymous
    2022-06-28T23:33:49+00:00

    I'm still waiting for an Non-canned response from Microsoft. Is this an uncorrectable feature or something that can be fixed? The main response above is useless. We have all done that troubleshooting. This is not a retention issue it is a "view" issue within the new Outlook App for MAC.

    Help???

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  2. Anonymous
    2022-06-30T06:26:02+00:00

    There is a filter setting you can use to search for older mails between certain dates or as far back as 6 months. press the filter icon to the right of the search bar, choose custom dates for specifics or more than 6 months. other than that choose how far back you want to search:)

    Best regard,

    ITboi69

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  3. Anonymous
    2022-06-30T06:27:35+00:00

    see the latest post in this thread:)

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  4. Anonymous
    2022-06-30T06:28:22+00:00

    see the latest post in this thread from me:)

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  5. Anonymous
    2022-07-01T07:10:57+00:00

    Hi,

    I do not want to search , I want to be able, as it was able so far, to see emails that are more than 30 days older.

    Searching , which in many cases does not get all results, is not the same as having the ability to actually go through

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