New Outlook for Mac does not show emails older than 30 days

Anonymous
2022-02-25T06:24:04+00:00

Hello,

I needed to find an email that I keen the date that was send to me. So I start scrolling down to my Inbox. To my surprise, I could not scroll further than 30 days.

What's up with that? Only 30 days of ?

Is there a way for the New Outlook to increase that limit of showing only 30 days of emails?

Unfortunately searching in Outlook (either new or old look), seems to be getting worse and worse. Several people in my company have complained that search does not return all emails that should appear and it happened to me several times. So it is not that I can rely on search anymore.

If such simple things cannot be available, I could not imagine if Outlook for Mac will ever get feature parity with the Windows version.

Outlook | MacOS | Legacy Outlook for Mac | For home

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  1. Anonymous
    2023-05-07T04:05:21+00:00

    Same here. I went back to the older version. The newer version is the worst! I'm constantly referring to old emails, particularly a year ago at the same time period. I like to have ALL my emails on my desktop, and the new version was missing about 90% of my emails with only keeping the last 30 days.

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  2. Anonymous
    2023-05-23T05:49:44+00:00

    Thanks very much for this - though remarkable that the only way to overcome a Microsoft bug is to deinstall the new version.

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  4. Anonymous
    2023-06-03T20:29:10+00:00

    Does anyone have a solution yet?

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  5. Anonymous
    2023-06-05T18:04:43+00:00

    i had this problem, but then saw i couldn't upgrade the OS due to space limitations. When i freed up space (and upgraded OS), all the emails downloaded

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