New Outlook for Mac does not show emails older than 30 days

Anonymous
2022-02-25T06:24:04+00:00

Hello,

I needed to find an email that I keen the date that was send to me. So I start scrolling down to my Inbox. To my surprise, I could not scroll further than 30 days.

What's up with that? Only 30 days of ?

Is there a way for the New Outlook to increase that limit of showing only 30 days of emails?

Unfortunately searching in Outlook (either new or old look), seems to be getting worse and worse. Several people in my company have complained that search does not return all emails that should appear and it happened to me several times. So it is not that I can rely on search anymore.

If such simple things cannot be available, I could not imagine if Outlook for Mac will ever get feature parity with the Windows version.

Outlook | MacOS | Legacy Outlook for Mac | For home

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  1. Anonymous
    2023-02-01T20:29:53+00:00

    I just updated to the beta version 16.71 and I can now see old emails from years ago.

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  2. Anonymous
    2023-01-29T08:33:41+00:00

    Eureka!!!!

    Just installed the latest beta version 16.70 and New Outlook for Mac now appears to be working properly.

    One of my folders now showing the original 43 emails going back to 2019 and none of my folders have any emails missing!

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  3. Anonymous
    2023-01-16T21:41:00+00:00

    Not the solution everyone is looking for, however if you right click on the preview of the email and click View Source you can view it in TextEdit.

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  4. Anonymous
    2022-12-01T15:49:41+00:00

    Even after having this issue identified 6 months earlier, it seems it has not yet been prioritised to be fixed or if it has the question is now on the development team's capability.
    Just purchased Outlook for Desktop for Mac and it seems it was the wrong decision.

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  5. Anonymous
    2022-11-18T20:16:18+00:00

    Go to Help, and re-activate previous Outlook version.

    All your historic emails will appear. Mine go back and show everything since the email account was created.

    It's the only way.

    Insane, but the only way.

    When they get their finger out at MS and sort it I'll re-upgrade.

    (whatever you do - DO NOT HIT THE "NEW OUTLOOK" SLIDER" next to the search (top right)

    However, you will not be able to create Calendar items (with Team links)

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