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Hello,
I needed to find an email that I keen the date that was send to me. So I start scrolling down to my Inbox. To my surprise, I could not scroll further than 30 days.
What's up with that? Only 30 days of ?
Is there a way for the New Outlook to increase that limit of showing only 30 days of emails?
Unfortunately searching in Outlook (either new or old look), seems to be getting worse and worse. Several people in my company have complained that search does not return all emails that should appear and it happened to me several times. So it is not that I can rely on search anymore.
If such simple things cannot be available, I could not imagine if Outlook for Mac will ever get feature parity with the Windows version.
Using older versions of Outlook for Mac for personal email and calendar
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
'Anyone from MS got any ideas????'
Don't hold your breath. They gave up a long time ago when the 'difficult' light started flashing!
I have the same problem with one of my clients, but it is not 30 days but 12 months that are showing. He has Office 365 installed on his Mac with new interface but if switch to legacy, all emails show up.
If I add the client mailbox to my Mac with office 365 and new interface for outlook then it show all old emails. So it is not consistent between installations. There must be a setting on the Mac somewhere which determines the behaviour.
Anyone from MS got any ideas????
Wow, Can you please guide me? It will help me.
'Yes, It's true. Only 30 days email are downloaded'
Not so, I've got some over three years old downloaded and displayed and some over two years old and also displayed.
It seems whatever version I choose, there is drawbacks.
In Classic Outlook for Mac the search feature is severely broken. (Also, I was recent.y forced to "upgrade"... Although, the downgrade button is now still there.)
In New Outlook for Mac Search seems to work fine, but there is the issue with the folders not showing all mails. And it's not just about 30 days either. My Archive folder goes back for three months, the Sent folder refuse to download anything, even there is mails in there newer than 30 days. This is, after setting up the accounts NOT using the Microsoft Cloud sync feature.
I had previously set it up using the Microsoft Cloud sync, then the downloading of mails seemed fine. it would quickly download all mails from any folder (I think, I only had this set up briefly, because there are drawbacks...). The Microsoft Cloud syncing however does not allow to change the "Full Name", so your recipients will always see the email address rather than your name and, worse still, you cannot move mails from one IMAP account to another (which is possible when NOT using the Microsoft Cloud sync feature).
It's getting a bit frustrating, having to chose which feature I want to work...