New Outlook for Mac does not show emails older than 30 days

Anonymous
2022-02-25T06:24:04+00:00

Hello,

I needed to find an email that I keen the date that was send to me. So I start scrolling down to my Inbox. To my surprise, I could not scroll further than 30 days.

What's up with that? Only 30 days of ?

Is there a way for the New Outlook to increase that limit of showing only 30 days of emails?

Unfortunately searching in Outlook (either new or old look), seems to be getting worse and worse. Several people in my company have complained that search does not return all emails that should appear and it happened to me several times. So it is not that I can rely on search anymore.

If such simple things cannot be available, I could not imagine if Outlook for Mac will ever get feature parity with the Windows version.

Outlook | MacOS | Legacy Outlook for Mac | For home

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  1. Anonymous
    2024-05-28T09:48:45+00:00

    This is really a big issue and awful UX. I need a setting to define how many of my mails are synced (needed about 12 months). Others could be fetched from server when hitting search.

    Yeah it's just madness that a professional email client expects business professionals to only need 30 days of historical emails.

    I've got emails going back years that are occasionally necessary to refer back to. Legacy Outlook copes with these fine, will download my entire mailbox, and search returns complete results instantly. Why is this such a challenge for "new Outlook"?

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  2. Anonymous
    2024-05-26T11:40:22+00:00

    This is really a big issue and awful UX. I need a setting to define how many of my mails are synced (needed about 12 months). Others could be fetched from server when hitting search.

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  3. Anonymous
    2024-05-21T17:59:34+00:00

    Good day,

    I am not sure if any one have solved this issue but I had the same problem when I switched to the new outlook on my MAC Outlook, it seems that when you use the switch button in the new outlook it copy's the data store over but syncing is then the problem. I just recreated the profile in new outlook and resync and everything synced properly.

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  4. Anonymous
    2022-07-17T22:14:45+00:00

    My email solders then 30 days does not sync / download on outlook for Mac. I FOLLOWED your steps but nothing relevant is there. how to fix this.

    in the small outlook I have synced hotmail the same way I synced my office email but hotmail is working fine.

    support

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  5. Anonymous
    2022-06-30T06:27:35+00:00

    see the latest post in this thread:)

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