Quick Steps New Outlook - no more shortcut options from 1 to 4

Anonymous

Hello everyone,

I am trying the new Outlook this week and noticed that the shortcut options CTRL + SHIFT + 1 to 4 are no longer available. The only options shown are from 5 to 9. This is not feasible for me since I use the ctrl + shift + 1 to 3 options to move emails using only one hand.

Does anyone know why Microsoft removed the other shortcut options or if this change is going to be permanent?

Thank you!

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53 answers

Anonymous

2023-11-27T08:08:27+00:00

Indeed, fully agree, crucial short key!
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Anonymous

2023-12-03T15:36:48+00:00

Agreed! We need more Shortcut keys! I have 5 through 9
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Anonymous

2023-12-05T18:35:18+00:00

Agree 100%. Quick steps are only faster if you can do them with left hand while the right stays on the mouse.
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Anonymous

2024-01-02T15:15:01+00:00

Even CTRL + SHIFT 6-9 aren't working for me in the new Outlook. Whenever I use one, the app crashes with a "Something Went Wrong" message and I have to restart the app.
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Anonymous

2024-01-08T06:36:18+00:00

Same thing happening to me which brought me to this thread. The keyboard shortcuts either give me "Something Went Wrong" or does absolutely nothing. In fact, actually clicking on the Quick Step shortcut now gives me the "Something Went Wrong." The New Outlook is so frustrating. Seems like a big step backwards.
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