Quick Steps New Outlook - no more shortcut options from 1 to 4

Anonymous
2023-04-19T13:00:17+00:00

Hello everyone,

I am trying the new Outlook this week and noticed that the shortcut options CTRL + SHIFT + 1 to 4 are no longer available. The only options shown are from 5 to 9. This is not feasible for me since I use the ctrl + shift + 1 to 3 options to move emails using only one hand.

Does anyone know why Microsoft removed the other shortcut options or if this change is going to be permanent?

Thank you!

Outlook | Windows | Classic Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

53 answers

Sort by: Newest
  1. Anonymous
    2025-06-13T19:32:05+00:00

    Removing existing shortcuts was a terrible idea. Rules that some people previously used no longer exist and are forced to learn a new way which is creating folder archives to become mixed and disorganized. Like many things with the newest version of Outlook, this was a poor design choice and should be left up to users to decide before implementing something that changes peoples' and businesses daily process.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  2. Anonymous
    2025-06-12T18:02:08+00:00

    Hear! Hear! 😖

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2025-06-12T14:51:27+00:00

    this was 2 years ago and you still havent fixed this. Microsoft is about to force its user to only use the new outlook, when its on such poor state????

    not only I have to manually move all my delayed send messages, and manually customize everything one more time, but you cahnged every single shortcut, which absolutely makes 0 sense, and basic features such as quick steps are not even fully operational in June 2025? when can we expect a time line for these to be fixed.

    Was this answer helpful?

    4 people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2025-06-05T10:10:46+00:00

    I managed, but for auto hot key version 2, you need this code.

    #Requires AutoHotkey v2.0

    ; Only activate hotkeys when Outlook is active

    #HotIf WinActive("ahk_class Olk Host")

    ^+1::Send("^+6")

    ^+2::Send("^+7")

    ^+3::Send("^+8")

    ^+4::Send("^+9")

    #HotIf ; Ends the context-sensitive block

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  5. Anonymous
    2025-06-05T09:45:08+00:00

    Hi,

    best post among all! However, I fail to get it running. Could you make a video about it?

    Thank you

    Sebastian

    Was this answer helpful?

    0 comments No comments