Outlook Calendar on Mac Sync Issues with Apple calendar app

Anonymous
2022-05-04T05:12:07+00:00

I have been having issues with syncing events between my Outlook calendar on Mac and my Apple calendar application (on my MacBook Pro) for the last couple of months. Before then, the syncing worked like a charm.

I've had many calls with the Apple support team and they got it working every single time but it stops syncing again after a few hours or at most a day.

Do you have any tips on what I may need to do to resolve this issue from the Outlook side of things?

An interesting fact is that my iPhone and my Outlook calendars are syncing perfectly fine. It's just the connection between my MacBook Pro and Outlook that doesn't work

I would so very much appreciate your insights and guidance.

Thank you!

Outlook | MacOS | Legacy Outlook for Mac | For home

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  1. Anonymous
    2022-10-25T13:29:00+00:00

    Are you sure this will not work for you? I am an Admin at a college and it works for us, the problem does come back, however, it works temporarily.

    I don't want my users in terminal, so I have them do the following:

    With the Apple Calendar app open, open Activity Monitor, (make sure All Processes are listed under the view menu) search for CalendarAgent, select it and force quit (click the stop sign in the menu bar), in the pop up window, click force quit.

    Quit Activity Monitor and the Calendar app, then open the Calendar app, wait a few and it should repopulate shortly.

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  2. Anonymous
    2022-10-25T13:41:42+00:00

    The Calendar Agent fix works. It's not even that inconvenient in itself. The real disaster is that you have no indication that the sync is not working until you suddenly realize (sometimes too late) that an appointment is missing.

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  3. Anonymous
    2022-10-25T14:25:07+00:00

    Christine,

    MarktheMoment says it perfectly. It works until it doesn't. And you don't know when. Then the consequences (of missing an appointment, event or meeting) can be significant and this should be completely unacceptable to today's Microsoft, who's success hinges on its ability to meet the needs of organizations.

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  4. Anonymous
    2022-10-25T15:35:36+00:00

    I agree 100%, I don't know if it's an Apple issue, a Microsoft issue, or both. What I do know is that it has been going on since before Monterey and it doesn't seem like either company is doing anything about it.

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  5. Anonymous
    2022-10-25T16:04:01+00:00

    BTW, I did try to follow your instructions and CalendarAgent does not appear in an Activity Monitor search. Apple Calendar is open. 'All processes' selected. OS is Ventura.

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