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Hi there,
my Outlook for Mac does not download or open any attachments.
The issue persists with various file types such as jpeg, xls, pdf.
The workaround with downloading the files and opening them from the finder does not work, as I am unable to save the attachments. I do see the attachments by name and icon (e.g. Apple Preview PDF icon)
macOS and Outlook are up-to-date:
macOS Version: 12.5
Outlook Version:16.64
The issue appeared on my newly installed Macbook Air M2 with macOS Monterey. On the old Macbook Pro before I did not encounter this issue.
As is, I just cannot work with an Email client not opening attachments. Thanks in advance for any solution.
Best regards,
ste_si
*** Update: Seems to be caused by the "new Outlook". Going back to the legacy Version solves the issue, everything works fine. Anyone else experiencing this issue? ***
Using older versions of Outlook for Mac in business environments
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hello,
I have the exact same problem. I'm new to Mac but i have the latest Mac Os and i believe the latest MSFT suite.
I can open all attachments with Apple Mail but nothing on outlook. the web version and PC version work fine, just outlook on Mac Os
please advise
I just installed the latest Outlook for MAC (Version 16.69.1 (23011802) on my MBP M2 Max running Ventura.
I ran into the same situation.
I solved this by making sure I reactivated my License. Once this was done I was able to open and download attachments.
I am having the same issue. Any solutions yet? The only way I can view the attachment is by forwarding the email with the attachment, and then it forwards the attachments as well, at which point I can view and download them.
I can also view the attachments on the web version of Outlook. Very frustrating!
I am having the same issue. Any solutions yet? The only way I can view the attachment is by forwarding the email with the attachment, and then it forwards the attachments as well, at which point I can view and download them.
I can also view the attachments on the web version of Outlook. Very frustrating!
Some people had success with the below:
"I solved this by making sure I reactivated my License. Once this was done I was able to open and download attachments."
how does one "re-activate" the license?