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Hi there,
my Outlook for Mac does not download or open any attachments.
The issue persists with various file types such as jpeg, xls, pdf.
The workaround with downloading the files and opening them from the finder does not work, as I am unable to save the attachments. I do see the attachments by name and icon (e.g. Apple Preview PDF icon)
macOS and Outlook are up-to-date:
macOS Version: 12.5
Outlook Version:16.64
The issue appeared on my newly installed Macbook Air M2 with macOS Monterey. On the old Macbook Pro before I did not encounter this issue.
As is, I just cannot work with an Email client not opening attachments. Thanks in advance for any solution.
Best regards,
ste_si
*** Update: Seems to be caused by the "new Outlook". Going back to the legacy Version solves the issue, everything works fine. Anyone else experiencing this issue? ***
Using older versions of Outlook for Mac in business environments
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
i also have the same issue... it’s so annoying.
just one imap account which does not work correctly.
i changed now to apple mail, although i didnt want to
I also have the same problem. I tried uninstalling Outlook and reinstalling it again and didn't work. The issue happens when trying to download my corporate account, but does not happen when downloading emails from gmail. Will have to switch to Mac mail (though it is not what we wanted), but we can't have an account where we can't download attachments.
We had this problem with several computers for more than a year, even yesterday this happened and we had to remove and re-configure the account. It happens with or without the microsoft proxy (why is that even needed?? It's absurd and a huge privacy issue). It stays on "downloading attachments" forever.
The new outlook is an incomplete and bugged program with insufficient QA funding.
Still happening September 2024! Was working, then in the past few days, suddenly stopped. I can download the attachment when there is only one, but "download all" does nothing.
Help me understand why after 2 years this problem still persists and that Microsoft has not been able to fix it.
I have to say the Outlook product on a Mac really sucks. I'm ready to move to Google.
Pathetic.