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Hi there,
my Outlook for Mac does not download or open any attachments.
The issue persists with various file types such as jpeg, xls, pdf.
The workaround with downloading the files and opening them from the finder does not work, as I am unable to save the attachments. I do see the attachments by name and icon (e.g. Apple Preview PDF icon)
macOS and Outlook are up-to-date:
macOS Version: 12.5
Outlook Version:16.64
The issue appeared on my newly installed Macbook Air M2 with macOS Monterey. On the old Macbook Pro before I did not encounter this issue.
As is, I just cannot work with an Email client not opening attachments. Thanks in advance for any solution.
Best regards,
ste_si
*** Update: Seems to be caused by the "new Outlook". Going back to the legacy Version solves the issue, everything works fine. Anyone else experiencing this issue? ***
Using older versions of Outlook for Mac in business environments
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
It's April 2024. I see this thread started back in 2022. How is this still a thing 2 years later? I have the same problem, and drag+drop a file to a new mail causes Outlook to crash as well. WTFrack?
It's now May-24. It's still the problem. Maybe MS AI can help one day. Hopeless
It's now May-24. It's still the problem. Maybe MS AI can help one day. Hopeless
Microsoft Outlook still prompts us to switch to the new Outlook, but the basic issue remains unsolved.
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Update: 14 May 2024 - This annoying bug is still present