Outlook for Mac not opening or downloading attachments

Anonymous
2022-08-22T07:08:35+00:00

Hi there,

my Outlook for Mac does not download or open any attachments.

The issue persists with various file types such as jpeg, xls, pdf.

The workaround with downloading the files and opening them from the finder does not work, as I am unable to save the attachments. I do see the attachments by name and icon (e.g. Apple Preview PDF icon)

macOS and Outlook are up-to-date:

macOS Version: 12.5

Outlook Version:16.64

The issue appeared on my newly installed Macbook Air M2 with macOS Monterey. On the old Macbook Pro before I did not encounter this issue.

As is, I just cannot work with an Email client not opening attachments. Thanks in advance for any solution.

Best regards,

ste_si

*** Update: Seems to be caused by the "new Outlook". Going back to the legacy Version solves the issue, everything works fine. Anyone else experiencing this issue? ***

Outlook | MacOS | Legacy Outlook for Mac | For business

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  1. Anonymous
    2024-03-20T15:36:29+00:00

    Hello,

    Don't know if anyone provided helpful insight. I had this problem as it was my first time using Outlook on a Mac.

    I opened "System Settings"->"Privacy & Security"->"Full Disk Access". I didn't see MS Outlook on the list so I clicked "+" and navigated to "Applications"->"Microsoft Outlook.app" and selected it. Then I enabled Full Disk access.

    I had MS Teams in the list so I enabled that one as well.

    Teams and Outlook had to restart before the changes took.

    Hope that helps.

    -Kolis

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  2. Anonymous
    2024-04-02T09:08:01+00:00

    Did it work?

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  3. Anonymous
    2024-04-02T20:33:14+00:00

    Hello

    I am using the website, but this problem started today. As I use outlook for work, it's kind of a serious issue. Please note, I have an older macbook pro (2012) and cannot update it any further. Nor can I really afford a new(er) computer at this time.

    HELP!

    herbie

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  5. Anonymous
    2024-04-25T19:43:36+00:00

    I have the same problem. Only after i have reset my account or quit the program i am able to look at one mail. Annoying if you have to work!

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