Outlook for Mac not opening or downloading attachments

Hi there,

my Outlook for Mac does not download or open any attachments.

The issue persists with various file types such as jpeg, xls, pdf.

The workaround with downloading the files and opening them from the finder does not work, as I am unable to save the attachments. I do see the attachments by name and icon (e.g. Apple Preview PDF icon)

macOS and Outlook are up-to-date:

macOS Version: 12.5

Outlook Version:16.64

The issue appeared on my newly installed Macbook Air M2 with macOS Monterey. On the old Macbook Pro before I did not encounter this issue.

As is, I just cannot work with an Email client not opening attachments. Thanks in advance for any solution.

Best regards,

ste_si

*** Update: Seems to be caused by the "new Outlook". Going back to the legacy Version solves the issue, everything works fine. Anyone else experiencing this issue? ***

I am having the same issue!! I don't want to go to legacy...I need Microsoft to fix this!

I have the same issue and it started just few days back. This is irritating. Please solve this issue.

the pdf files have stopped opening and can not download as well.

Regards

Alok Gupta.

Same thing. MAC M2 Air. After "critical/security updates" in the past two days for Ventura 13.6.1 ... attachments stopped opening or downloading. Hyperlinks stopped working to safari "cannot find this site".

Reversion to legacy fixed the problem, but lost multiple email setups and not acceptable long term.

I am on the same version of Sonoma and a new Mac. Try a reinstall?

Did you try a re-install?