Outlook for Mac not opening or downloading attachments

Anonymous
2022-08-22T07:08:35+00:00

Hi there,

my Outlook for Mac does not download or open any attachments.

The issue persists with various file types such as jpeg, xls, pdf.

The workaround with downloading the files and opening them from the finder does not work, as I am unable to save the attachments. I do see the attachments by name and icon (e.g. Apple Preview PDF icon)

macOS and Outlook are up-to-date:

macOS Version: 12.5

Outlook Version:16.64

The issue appeared on my newly installed Macbook Air M2 with macOS Monterey. On the old Macbook Pro before I did not encounter this issue.

As is, I just cannot work with an Email client not opening attachments. Thanks in advance for any solution.

Best regards,

ste_si

*** Update: Seems to be caused by the "new Outlook". Going back to the legacy Version solves the issue, everything works fine. Anyone else experiencing this issue? ***

Outlook | MacOS | Legacy Outlook for Mac | For business

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  1. Anonymous
    2022-10-13T04:36:49+00:00

    Same here too. reverting to legacy works, but that's pretty rubbish MS!

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  2. Anonymous
    2023-06-20T16:03:47+00:00

    Can confirm this has worked 5 or 6 times for me.

    Switching to Legacy and then back, or leaving it in Legacy as a lot of people prefer that view. Either way, both resolved the issue.

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  3. Anonymous
    2022-10-13T00:16:27+00:00

    I am having the same problem.

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  4. Anonymous
    2022-10-17T08:43:38+00:00

    same issue with me ....

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  5. Anonymous
    2022-10-14T02:40:26+00:00

    Hi, I all have same issue here

    Please let me know if the problem have been solved

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