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I have an issue whereby Outlook for Mac is losing attachments when sending emails (typically, but not exclusively, PDF files).
If a file(s) is/are dragged and dropped into an email it is shown as attached and appears to send as normal. There are no error messages or bouncebacks, and the first we know that the email has lost the attachment is when we are advised by the recipient. Then when checking the sent folder, the email is there but again without the attachments.
Doesn't do this every-time though... sometimes the email goes with the attachments as it normally should.
I'm using version 16.62 (22052500)
Has anybody else had this issue and is there a fix? Or is it a software glitch?
Using older versions of Outlook for Mac for personal email and calendar
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi
@Microsoft - this is painful and a productivity killer!
I am reverting to the use of the browser to send emails where I have attachments...
Tried uninstalling the App, restarting and still not resolved.
Interesting as I have the Hubspot plugin applied too – maybe not compatible with the latest version?
I've just installed Outlook v16.76.2 (23082700) and from early testing it seems to have resolved the image / attachment blocking issues. I'm on the "Current channel (Preview)" update channel in Microsoft AutoUpdate.
Just tested it and still removing attachments for me. :-(
On this version as well (on Current Channel track) and still having the issue.
This started for me a few weeks ago. Will randomly not send attachments or will sometimes send only some of the attachments. Running Outlook for Mac v16.76.2 on Mac OS Ventura 13.2.