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I have an issue whereby Outlook for Mac is losing attachments when sending emails (typically, but not exclusively, PDF files).
If a file(s) is/are dragged and dropped into an email it is shown as attached and appears to send as normal. There are no error messages or bouncebacks, and the first we know that the email has lost the attachment is when we are advised by the recipient. Then when checking the sent folder, the email is there but again without the attachments.
Doesn't do this every-time though... sometimes the email goes with the attachments as it normally should.
I'm using version 16.62 (22052500)
Has anybody else had this issue and is there a fix? Or is it a software glitch?
Using older versions of Outlook for Mac for personal email and calendar
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Same issue here.
It looks it can work if you are on 16.73.2 and if you use Legacy outlook.
I am not sure that issue is resolved as sometime it send email without issues some time it stuck
Same issue, v16.74.2 on MacBook Pro 16". I'm making a fool out of myself because I have to continuously resent attachments (by logging into the browser portal).
Unfortunately I've tried now rolling the version back a number of times (to different versions).
I'm still affected by the problem.
I'm having the same issue. It's really embarrassing.
Please sort this out!
I also have this problem on Macbook Pro 16" with touchbar. Seems Outlook doesnt send attachments but Office 365 cloud will. Uninstalled office from Mac and re-installed. Still same issue.