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I have an issue whereby Outlook for Mac is losing attachments when sending emails (typically, but not exclusively, PDF files).
If a file(s) is/are dragged and dropped into an email it is shown as attached and appears to send as normal. There are no error messages or bouncebacks, and the first we know that the email has lost the attachment is when we are advised by the recipient. Then when checking the sent folder, the email is there but again without the attachments.
Doesn't do this every-time though... sometimes the email goes with the attachments as it normally should.
I'm using version 16.62 (22052500)
Has anybody else had this issue and is there a fix? Or is it a software glitch?
Using older versions of Outlook for Mac for personal email and calendar
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
It still boggles me that this issue gets fixed and break again and MS does not have a permanent solution. The amount of times that we look silly to others when we are "look at the attachment" only to get a response "you forgot the attachment ". No I did not forget it, the stupid Outlook once again is not sending it....
I guessed that would probably be the case but thought I'd respond anyway. Thanks for the information re bug etc.
Hi there,
i am using the newest Mac app - Outlook v16.74.1. In the new outlook design, almost every forwarded mail with an attachment will lose its attachment. In the mail itself you see the file, but during the process of sending, the file will be deleted. You see it in the "sent-folder" - very very annoying.
If I send this mail via the "old design", no problem occurs.
PLEASE FIX THIS ISSUE ASAP - FORWARDING WITH ATTACHMENT IS A MAIN FEATURE OF AN E-MAIL APP!!
I have the same issue.
Gerald
For all of you which not yet updated (probably no one who is reading this): do not update to version 16.74.1. Stay on 16.73.2. The latter version sends attachments OK. Hope MS fixes this fast, very fast and permanent.