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I have an issue whereby Outlook for Mac is losing attachments when sending emails (typically, but not exclusively, PDF files).
If a file(s) is/are dragged and dropped into an email it is shown as attached and appears to send as normal. There are no error messages or bouncebacks, and the first we know that the email has lost the attachment is when we are advised by the recipient. Then when checking the sent folder, the email is there but again without the attachments.
Doesn't do this every-time though... sometimes the email goes with the attachments as it normally should.
I'm using version 16.62 (22052500)
Has anybody else had this issue and is there a fix? Or is it a software glitch?
Using older versions of Outlook for Mac for personal email and calendar
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
What the latest on this issue? Has Microsoft eliminated the problem?
Does combination of latest Outlook (16.67) with latest Mac (13.0.1; Ventura) work well now?
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What the latest on this issue? Has Microsoft eliminated the problem?
Does combination of latest Outlook (16.67) with latest Mac (13.0.1; Ventura) work well now?
I can confirm that for Microsoft Outlook 365 version 16.68 (22121100) - installed today, on MacOS Ventura 13.0.1 - it's still not working for me.
Attachments that are added to signed emails get lost, with only an smime.p7m attachment appearing on the recipient end. Emails without attachments arrive correctly on the other end (showing as signed).
I don't understand how some people aren't experiencing this, and why Microsoft thinks the issue is closed?
Hi, i had the same issue that's when I started googling and found this website.
what worked for me, I used the "newer version" of outlook. And changed it back to "old version" in the options for outlook, then everything worked. later changed it back and no more issue's
hope that helps..
greetings
This didn't work for me.
Just a heads up, I've updated to the latest version available 16.69 (22123000) and attachments with digital signatures appears to be fixed. This is the first time I've been able to do both successfully.
EDIT: Although I discovered another bug where I couldn't actually delete the email afterwards lol. "Delete" was greyed out, even after restarting Outlook.