Outlook 365 for Mac - not sending attachments

Anonymous
2022-05-27T14:24:12+00:00

I have an issue whereby Outlook for Mac is losing attachments when sending emails (typically, but not exclusively, PDF files).

If a file(s) is/are dragged and dropped into an email it is shown as attached and appears to send as normal. There are no error messages or bouncebacks, and the first we know that the email has lost the attachment is when we are advised by the recipient. Then when checking the sent folder, the email is there but again without the attachments.

Doesn't do this every-time though... sometimes the email goes with the attachments as it normally should.

I'm using version 16.62 (22052500)

Has anybody else had this issue and is there a fix? Or is it a software glitch?

Outlook | MacOS | Legacy Outlook for Mac | For home

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  1. Anonymous
    2022-11-16T17:19:48+00:00

    Hi Darren

    There is now a new version out today 16.67. I am currently testing and I will let you know if there are improvements.

    Thnaks

    Joolz

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  2. Anonymous
    2022-11-16T18:01:43+00:00

    Thanks Joolz. Fingers crossed, but it's worrying that Microsoft seems to think this is fixed. :(

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  3. Anonymous
    2022-11-21T18:17:44+00:00

    Has there been any update? Still experiencing the issue on 16.67

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  4. Anonymous
    2022-11-22T15:44:41+00:00

    Happy to report that with the new Mac OS Ventura, Apple seem to have fixed the issues that were preventing us from using Apple Mail, so looks like we can now ditch the dumpster-fire that is Outlook for Mac and use a piece of software that actually works.

    Microsoft have had more than enough time to sort this out, but clearly have no interest in doing so because we haven't bought machines that use their awful operating system.

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  5. Anonymous
    2022-11-30T16:35:51+00:00

    Hi, i had the same issue that's when I started googling and found this website.

    what worked for me, I used the "newer version" of outlook. And changed it back to "old version" in the options for outlook, then everything worked. later changed it back and no more issue's

    hope that helps..

    greetings

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