Outlook 365 for Mac - not sending attachments

Anonymous
2022-05-27T14:24:12+00:00

I have an issue whereby Outlook for Mac is losing attachments when sending emails (typically, but not exclusively, PDF files).

If a file(s) is/are dragged and dropped into an email it is shown as attached and appears to send as normal. There are no error messages or bouncebacks, and the first we know that the email has lost the attachment is when we are advised by the recipient. Then when checking the sent folder, the email is there but again without the attachments.

Doesn't do this every-time though... sometimes the email goes with the attachments as it normally should.

I'm using version 16.62 (22052500)

Has anybody else had this issue and is there a fix? Or is it a software glitch?

Outlook | MacOS | Legacy Outlook for Mac | For home

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  1. Anonymous
    2023-08-30T15:04:07+00:00

    Just tested it and still removing attachments for me. :-(

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  2. Anonymous
    2023-08-30T07:29:14+00:00

    I've just installed Outlook v16.76.2 (23082700) and from early testing it seems to have resolved the image / attachment blocking issues. I'm on the "Current channel (Preview)" update channel in Microsoft AutoUpdate.

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  3. Anonymous
    2023-08-29T14:49:19+00:00

    Hi

    @Microsoft - this is painful and a productivity killer!

    I am reverting to the use of the browser to send emails where I have attachments...

    Tried uninstalling the App, restarting and still not resolved.

    Interesting as I have the Hubspot plugin applied too – maybe not compatible with the latest version?

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  4. Anonymous
    2023-08-29T10:44:11+00:00

    I have MacOS 13.3 and outlook 16.76.1

    This issue have been happening for the past 2/3 weeks and it continues in this updated version of Outlook.

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  5. Anonymous
    2023-08-25T13:31:25+00:00

    Hi Nils, not for me, we ran the update today. and V16.76.1 for outlook was available from August 22, 2023.

    Update list is here: Update history for Office for Mac - Office release notes | Microsoft Learn

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