Using Classic Outlook on Windows for personal email, calendar, and contact management
If the new version is what users will have to settle for, Microsoft will be handing clients to Google Workspacer. We now have an entire generation in/entering the workforce who were raised on Chromebooks in school and more native fluency in the collaborative Google ecosystem than the more siloed MS we are used to. With the need for cloud based solutions and remote/hybrid collaboration at an all time high (especially in smaller businesses), Google already has an edge. Microsoft has to do better than this. Full stop.