Using Classic Outlook on Windows for personal email, calendar, and contact management
I have the same issue but instead of Office, I have a Microsoft 365 installation. With this, I can't deactivate the old Outlook individually.
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After changing to the New Outlook, my office apps still try to use old outlook application when I try to share a document (File - Share - Email). It opens old outlook but wont send. It just sets in Outbox. I assume some clean up is necessary to remove remanence of old Outlook?
Using Classic Outlook on Windows for personal email, calendar, and contact management
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I have the same issue but instead of Office, I have a Microsoft 365 installation. With this, I can't deactivate the old Outlook individually.
So do I. Both the old office and the 365. I after pulling most of my hair out found that the only thing that was actually there was the shortcut. I went to it right clicked and went to properties and yes that was what it was a short cut. No program at all. So I deleted the short cut and now all is well. Hair growing back.
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I am having this same issue. And can't send emails without the older version being open. There is no way to uninstall or change the program using Microsoft Enterprise Suite. I have tried to do an online repair, but that isn't working either. I would like to keep using the "new" version, it's nice looking and I can add other accounts to this version, but having both versions is confusing my computer.
Please come with an solution for those of us with enterprise suite.
Outlook does not show up in Programs and Features, even if it is installed, as the rest of MS Office apps are