How to remove old Outlook after switching to New Outlook

Anonymous
2023-08-31T13:11:06+00:00

After changing to the New Outlook, my office apps still try to use old outlook application when I try to share a document (File - Share - Email). It opens old outlook but wont send. It just sets in Outbox. I assume some clean up is necessary to remove remanence of old Outlook?

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2025-05-07T07:42:02+00:00

    i have the same issue. And the instructions provided by MS do not apply to Windows 11. As others have said, the only options I have are Repair or Uninstall.

    I still notice, however, that in the new Outlook, I still see the toggle switch in the top-right of the application, which would indicate to me that there is still the option of using the "classic" (old) OLK.

    Is there a registry hack somewhere? I no longer want to use the old version. In addition, i have gone to the settings and made sure that all email-related file types are associated with the new version, but that did not help.

    This is clearly an issue for many people. I am happy to do further troubleshooting if MS needs help.

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  4. Anonymous
    2025-05-03T22:04:23+00:00

    MICROSOFT... I defend you all the time as being a competent company who provides a valuable product. Please, why are you proving me wrong?

    HERE'S WHAT NEEDS TO HAPPEN:

    In Microsoft 365 and parallel apps, you need to provide an option for either NEW or OLD Outlook and programmatically remove the other. Period Dot.

    LOGIC:

    You can't expect your ENTIRE user base to deal with all the trouble caused by having Outlook (old) installed while using (new). I can't email a OneNote, I can't import Calendar items... it ALL GOES TO OUTLOOK OLD BUT I'M USING OUTLOOK NEW.

    NO, CHANGING DEFAULT APPS DOESN'T FIX IT.

    YES, THIS IS A DEPRICATION HANDLING FAILURE ON YOUR PART.

    CAUTION:

    Removed this out of respect for moderator, as they tagged it as a COC violation.

    [Removed - COC violation] I don't want to troubleshoot with you, and I don't need a canned statement on how it's a feature not a bug. Just stop.

    The only thing I'd like in reply is either "we've forwarded your concerns, and the wizards in the white tower said it will be in a coming update" or "we don't care".

    There are no other viable options.

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  5. Anonymous
    2025-05-01T16:17:00+00:00

    Today, for the first time, old Outlook just popped up reminders from last November. This happened twice in ten minutes. I need a solution to remove old Outlook.

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