How to remove old Outlook after switching to New Outlook

Anonymous
2023-08-31T13:11:06+00:00

After changing to the New Outlook, my office apps still try to use old outlook application when I try to share a document (File - Share - Email). It opens old outlook but wont send. It just sets in Outbox. I assume some clean up is necessary to remove remanence of old Outlook?

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2025-01-10T12:23:09+00:00

    How Microsoft is handling this is a disgrace! Somehow they have [removed] with the normal setup procedure and it seems that Outlook 16 (classic Outlook) stays on the computer without officially being installed. With the new outlook it is not possible to open vcs files and they stay linked with the old outlook which cannot be removed as it is officially not installed.

    Not even the service desk can help with the mess this program has caused. I only had to use the new outlook because the old one does not start up, but the new Outlook [removed] as I can't send files anymore by right clicking them, it is also extremely slow and does not open vcs files.

    Normally new versions should have more features compared with the old one instead of less.

    And finally the worst part: complete silence from the services desk on 5 pages of service request :-(

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  2. Anonymous
    2024-08-01T01:11:48+00:00

    Is Microsoft just ignoring everyone?

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  3. Anonymous
    2024-10-03T22:59:01+00:00

    Are you kidding me? 13 months and almost 50 posts on this and Microsoft hasn't even replied?

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  4. Anonymous
    2024-06-04T21:24:50+00:00

    I am having this same issue. And can't send emails without the older version being open. There is no way to uninstall or change the program using Microsoft Enterprise Suite. I have tried to do an online repair, but that isn't working either. I would like to keep using the "new" version, it's nice looking and I can add other accounts to this version, but having both versions is confusing my computer.

    Please come with an solution for those of us with enterprise suite.

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  5. Anonymous
    2024-04-15T10:11:48+00:00

    I still can not get rid of the old outlook program. I am using windows 11. I have office 365. I could not expand it only option was to repair. so I repaired it. I have still have both programs on the start menu. outlook and new outlook.

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