How to remove old Outlook after switching to New Outlook

Anonymous
2023-08-31T13:11:06+00:00

After changing to the New Outlook, my office apps still try to use old outlook application when I try to share a document (File - Share - Email). It opens old outlook but wont send. It just sets in Outbox. I assume some clean up is necessary to remove remanence of old Outlook?

Outlook | Windows | Classic Outlook for Windows | For home

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

64 answers

Sort by: Most helpful
  1. Anonymous
    2024-02-14T15:38:28+00:00

    Windows 11, with Microsoft 365. Options are not the same. It asks to "REPAIR" which does who knows what.

    The need to delete the old version is because iCloud will only sync with the old one.... Hoping to default to the new one.

    This is one of the biggest pc headaches I've ever dealt with, and I had AIR JORDAN for Windows 3 that had 14 3.5" disks.

    Was this answer helpful?

    20+ people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2024-02-13T14:19:45+00:00

    This clearly does not work. Has any body figured this out, or do we need to keep two versions of Outlook on our computers?

    Was this answer helpful?

    10+ people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2024-03-20T16:51:48+00:00

    Hello Microsoft...it's been 7 months and we're still waiting for an answer that works.

    Please tell us how to remove the (old) Outlook from Windows 11 after upgrading to the (new) Outlook.

    Thank you.

    Was this answer helpful?

    10+ people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2024-02-15T21:20:58+00:00

    This does not work, no matter how often I try.

    Was this answer helpful?

    10+ people found this answer helpful.
    0 comments No comments
  5. Anonymous
    2024-03-21T16:46:23+00:00

    While I am sure it may be frowned upon, I was able to at least get it to go away. Search for outlook, click on "Open file location". If Windows 10, highlight > right click > properties > Open file location > right click and delete the application. If Windows 11, highlight > right click > Open file location > right click and delete the application. Then, search for outlook again and try to click on and run the old one, it is going to tell you that the shortcut cannot be found and ask if you want to delete it. Tell it that you do, search again try to run it, and nothing should happen. THEN, if you search again, you should ONLY see the "new" one. As mentioned previously, it isn't an ideal fix, but it should at least keep my users from getting confused when trying to access Outlook/Email.

    Was this answer helpful?

    10+ people found this answer helpful.
    0 comments No comments