Please help us in isolating the issue by providing the following information:
- What windows version are running?
- Have you tried the steps below to remove the old Outlook application:
- Close all Office applications, including Outlook.
- Open the Control Panel and select "Programs and Features" or "Add or Remove Programs" depending on your version of Windows.
- Find Microsoft Office in the list of installed programs and select "Change".
- In the Office installer window, select "Add or Remove Features" and click "Continue".
- Expand the "Outlook" section and uncheck the box next to the old version of Outlook.
- Click "Continue" and follow the prompts to complete the uninstallation process.
I'm also having the same issue but those steps do not work: in my case, I have the "Microsoft 365 Apps For Enterprise" suite, and when I click on the "Change" button within Windows' Control Panel, I'm given only two options, "Quick Repair" and "Online Repair".
Just as the rest of replies in the thread, all I want is to uninstall the "old" Outlook software, since I already switched to the version shown as "Outlook (New)" and I want to get some free disk space back.
