Outlook "From" Button not working

Anonymous
2023-03-06T23:25:09+00:00

I cannot open the "From" button on an e-mail to change the senders address (I have 5 accounts set up in Outlook on the desktop app). When I try to click on the button nothing happens, when click the icon do not scroll down to select e-mail senders address

Outlook | Windows | Classic Outlook for Windows | For home

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  2. Anonymous
    2023-04-05T15:18:32+00:00

    Update installed confirming that i have access to change the from email address again.

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  3. Anonymous
    2023-04-05T14:50:45+00:00

    Hi all,

    I see Office just released a new build 16227.20258. I suspect this build should have the fix. If anyone can update and confirm please do. To update to this build click File, Office Account, Update Options, Update Now.

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  4. Anonymous
    2023-04-04T17:30:12+00:00

    Thanks for the info!

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  5. Anonymous
    2023-04-04T15:55:21+00:00

    PS_1711,

    To stop Outlook from updating click File, Office Account, Update Options, Disable Updates. Put a reminder on your calendar for 4/12/23 to do the same steps but re-enable updates. We expect the fix to be in the Patch Tuesday build 4/11/23 but it sometimes goes out slowly at first so I would check 4/12.23.

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