Outlook "From" Button not working

Anonymous
2023-03-06T23:25:09+00:00

I cannot open the "From" button on an e-mail to change the senders address (I have 5 accounts set up in Outlook on the desktop app). When I try to click on the button nothing happens, when click the icon do not scroll down to select e-mail senders address

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Anonymous
    2023-04-12T02:23:34+00:00

    I having the same issue on microsoft outlook 2016, can this method be use too?

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  2. Anonymous
    2023-04-11T20:46:32+00:00

    ***It works only in Office 365, if you need help for other versions don't hesitate to ask in this conversation thread, I'll help you.***

    You can try this, works for me :)

    1. Open a Command Prompt
    2. Type/paste the two commands below and press Enter after each

    cd %programfiles%\Common Files\Microsoft Shared\ClickToRun

    officec2rclient.exe /update user updatetoversion=16.0.16130.20218

    Don't need to create a new profile, do it with all office apps close, don't need to restart.

    This version don't have this bug: https://learn.microsoft.com/en-us/officeupdates/current-channel#version-2302-february-28

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  3. Anonymous
    2023-04-11T20:31:51+00:00

    Same problem here, with this versión:

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  4. Anonymous
    2023-04-11T12:24:45+00:00

    Just updated to Build 16227.20280. Problem remains.

    Clicking on 'About Outlook' gives slightly different build information:

    Microsoft® Outlook® for Microsoft 365 MSO (Version 2303 Build 16.0.16227.20202) 64-bit

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